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FAQ's

Sweet Questions

Do you have a store?

We do not currently have a shop front, only an online store. Although we attend markets where you can try and buy our products and ask us any questions you may have, face to face. (note: these markets have been postponed until further notice)

Do you deliver?

Yes. We deliver all of our products Wednesday-Sunday, across Sydney . A calendar will appear when checking out for you to be able to select the day of delivery you would prefer. If the date is greyed out and unavailable for selection, this means the date is fully booked (or we may be closed for a holiday period) and another date will need to be selected. 

How do I store my RAW desserts?

Raw cakes & desserts must be kept frozen in the freezer up until the day of your party/event.  For large cakes, let them slowly defrost in the fridge from the morning of your event. Fr small raw desserts you can keep them frozen right up until half hour before you want to eat them.

Please note, due to the nature of raw cakes/desserts, they will melt fairly quickly at room temperature and will start to soften quickly and darken in colour within an hour. This is due to the "all natural" aspect of the product

 

How do i store my baked cakes?

Keep any baked item in the fridge for up to 10 days. Take out of the fridge no more than 30 mins prior to celebrating with, cutting and serving to preserve all the natural ingredients.  Please keep in mind colours might slightly change in room temperature after about 30-60 mins (depending how warm it is) due to the "all natural" ingredients we use. 

 

Do you deliver interstate ?
We currently only deliver our un-iced products such as the loaves interstate. We are working hard to find the right method, packaging and cooling system to get raw and iced products interstate but at this point in time we can offer our loaves & brownies. 

Is there a minimum order spend ?

No, you can choose as much or as little as you like

What is your delivery window and pricing?

We cannot commit to a specific delivery time but we try to meet your needs as best we can. We we send you a text approx 30 minutes before your goodies are due to arrive to ensure someone is home.
National Delivery pricing will display at the final stage of the online checkout process. 

How long will my order take?

We make fresh to order usually within a day or two and we aim to have your order delivered to you within 2-4 days depending where in Australia you are.  
You will be notified by email if there are any expected delays with your order.

Are your desserts gluten free?

Yes, all of our desserts are gluten free. Plus soy, dairy, grain, Preservative & refined sugar free . Made from 100% natural ingredients

What ingredients are used in your desserts?

We source organic plant based ingredients including cashews, almonds, coconut, raw cacao powder, Coconut oil & coconut milk just to name a few >
Please note we are not a nut free 
kitchen, when purchasing our products please consider allergies. 

Are your desserts handmade?

Absolutely, we make each dessert by hand only when ordered to maintain freshness and quality.... and you'll taste the difference  

Can we place a special order?

Definitely. If there is a special "look" or theme you want,  feel free to contact me and discuss.