I am here to answer any questions you may have about Beska Chella, our products and services and will try to respond as quickly as possible around making yummy cakes.
IF YOU DO NOT RECEIVE A RESPONSE WITHIN 24 HRS, PLEASE CHECK YOUR JUNK MAIL
Call Simon (Delivery questions) 0447 292 091
Text Only Rita (Cake questions) 0497 487 623
Your FAQ's Answered
1. We are an online store, no shopfront. We currently do not offer pick up at our kitchen
2. We make fresh to order and no products are kept in stock. Therefore same day and next day delivery is generally not possible, especially during peak periods of the year.
3. A calendar will appear at the checkout where you can select the available day you'd like delivery. If the day is greyed out, it means we are fully booked for that day. There is an area at the checkout for you to enter your postcode to see if we deliver to your suburb
4. Our delivery days are Wednesday - Sunday across Sydney metro only (weekday $15, Weekend $25). Delivery can be arranged for a Monday or Tuesday for a $35 charge. Please email to confirm date and location availability.
5. If you are ordering for yourself or sending a gift please be sure someone will be there to accept the order as all products need refrigeration. Re-delivery of orders will incur an additional delivery charge.
6. We do our best to deliver all cakes between 8-1pm, but busy periods may fall outside of this time frame. A text is sent 30 mins prior to delivery so you know your cake(s) are on their way to you.